Telative helps franchisees improve retention and keep employees engaged longer.
Simplified set-up, tracking and delivery of “micro” bonuses for limitless possibilities in performance recognition.
Track the operational and revenue metrics that are critical to YOUR organization.
Organize and manage your employees by site, region or your whole network.
Employee performance is updated automatically and employees can access their progress directly from their smartphone.
Impartial feedback based on objective metrics not random or biased observations.
Employees earn both monetary and non-monetary rewards that provide a sense of achievement and progress in their job.
QSR labor management is impossibly hard and costs franchisees huge sums of money. Restaurants are not ready to eliminate humans from guest service, but employees must provide more value if the labor problem is to improve.
Telative provides tools to keep employees engaged and encourages them to stick around longer. Telative motivates part-time, minimum wage workers with personalized feedback and a “set and forget” employee rewards program.
Quick service units in Albany, NY over 12-months (2018-2019).
Concept: Full expression Dunkin' restaurants
Employees: 30 (total)
Volume: $2.5K-$3.0K per day per site
Transactions: 90-120 transactions/hour during rush
Data from existing restaurant systems (POS, etc.) is constantly monitored.
Data is analyzed through our Business Rules configured to a franchisee’s specific goals and operating procedures.
Employee see their performance after each shift, how they did on each metric being tracked, how many points they received based on these metrics, plus any badges they’ve earned.
Employee incentives are provided via a rewards program where employees progress through status levels and earn points that are redeemed for tangible benefits.
Reduced Turnover and Costs. Smoother Operations. Increased Revenue. Improved Guest Experience. Greater Employee Satisfaction.
We've introduced a truly innovative product for QSR. We’ve spent years developing a system that re-thinks how employee performance is measured and incentive programs are managed.